Patient Information


Named GP for all patients

By 31st March 2016, every GP practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.

Bevan Healthcare has allocated every patient a GP who will be responsible for their overall care. This is purely an administrative exercise. If you do wish to know or change your named GP, we will make reasonable efforts to accommodate this request.

Please note: there is no need to telephone the practice for this information. Simply ask reception on your next visit.

  • This does not prevent you from seeing any GP or Nurse Practitioner in the practice as you currently do.
  • Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.
  • You will still receive the same level of care.
  • You do not need to do any anything else, nothing will change for you.

Chaperone Policy

What is a chaperone?

A chaperone is present as a safeguard for all parties (patient and health professionals) and is a witness to the conduct and the continuing consent of the procedure.

The precise role of the chaperone varies depending on the circumstances. It invariably includes providing a degree of emotional support and reassurance to patients, but may also incorporate:

  • assisting in the examination or procedure, for example handing instruments during IUCD insertion
  • assisting with undressing, dressing and positioning patients
  • acting as an interpreter

Please see the links below for our policies

If you would like to view or download the Bevan Healthcare patient information leaflet, please use the following link

Who Has Access To My Records?

Only the staff of Bevan House have access to your medical records. When you register, you will be asked if you are willing for us to share these details with other medical organisations involved in your care.

We will not share any information about you with others without your permission, apart from in some circumstances when there could be a serious risk to someone else’s health or life.

Complaints Procedure

Please click the link below to be redirected to the complaints procedure document

Why and how the NHS may use information about you?

Please click the link below to view the NHS Privacy Policy

Fit Notes

When appropriate, we issue electronically generated Fit Notes.

We have been notified by the Health and Social Care Information Centre (HSCIC) that, with effect from February 2016, they will be extracting data on fit note usage. This data will be made available to the Department for Work and Pensions (DWP) so that the Fit for Work service can be evaluated and for policies to be developed as necessary.

The data being collected will be fully anonymised and will include:

  • The number of computer-generated fit notes issued
  • The number of patients recorded as "unfit" or "may be fit" for work
  • Fit note duration
  • Health conditions giving rise to fit notes being issued

At no stage will patient identifiable information be extracted.


Patient Services

Patient Information